Privacy Policy

When you interact with Imperial Yachting, we may collect the following types of information:

Personal Information: Name, email address, phone number, and any other details you voluntarily provide when making an inquiry, booking a charter, or contacting us through our website, WhatsApp, email, or phone.

Booking Information: Charter dates, vessel preferences, number of guests, special requests, and payment details necessary to process your reservation.

Technical Information: IP address, browser type and version, device information, operating system, referral source, pages visited, and duration of visits. This data is collected automatically through cookies and analytics tools.

Communication Data: Records of correspondence when you contact us, including emails, WhatsApp messages, and contact form submissions.

We use the information we collect for the following purposes:

Charter Services: To process bookings, manage reservations, communicate charter details, and provide customer support related to your yacht experience.

Communication: To respond to your inquiries, send booking confirmations, provide pre-charter information, and follow up on your experience.

Service Improvement: To understand how visitors use our website, improve our services, and enhance the user experience.

Marketing: With your consent, to send occasional updates about our fleet, seasonal offers, and new services. You may opt out at any time.

Legal Compliance: To comply with applicable UAE laws and regulations, and to protect our legal rights and interests.

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand how you interact with our website.

Essential Cookies: Required for the website to function properly, including session management and security features.

Analytics Cookies: Used to collect anonymous data about website usage, helping us understand visitor behavior and improve our content and services.

You can control cookie preferences through your browser settings. Disabling certain cookies may affect website functionality.

We use the following third-party services that may collect and process your data:

Google Analytics (G-BQPZ2WJWWL): We use Google Analytics to understand website traffic and usage patterns. Google Analytics collects anonymous data including pages visited, time spent on site, and referral sources. This data is processed by Google in accordance with their privacy policy. You can opt out of Google Analytics by installing the Google Analytics opt-out browser add-on.

WhatsApp Business: We use WhatsApp for customer communication. Messages sent through WhatsApp are subject to WhatsApp's privacy policy.

We do not sell, trade, or otherwise transfer your personal information to outside parties beyond what is described in this policy.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by UAE law. Booking records are retained for a minimum of five years for legal and accounting purposes.

You have the right to:

Access the personal information we hold about you.

Request correction of inaccurate or incomplete data.

Request deletion of your personal information, subject to legal requirements.

Withdraw consent for marketing communications at any time.

To exercise any of these rights, please contact us using the details provided below.

We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

If you have any questions or concerns about this privacy policy or our data practices, please contact us:

IMPERIAL CHARTER YACHTING SERVICES L.L.C

The Binary by Omniyat, Office 1914-261, Business Bay, Dubai, UAE

Email: booking@imperialyachting.com

Phone: +971-52-8355939